Kerrville Hills Winery Tasting Room Manager
DESCRIPTION: Tasting Room Manager works in the winery front of house hosting guests, supporting staff, managing inventory, and maintaining Wine Club members. Our goal at Kerrville Hills Winery is for guests to feel comfortable, as if they are in our home, and to spread knowledge of great Texas wine.
REQUIREMENTS:
Positive Attitude
Eager to learn about wine and the wine making process
Willingness to work with a team
Restaurant or wine management preferred
RESPONSIBILITIES:
Responsible for Tasting Room staff schedule, time off requests, and timesheet approvals.
Maintains staff records and certifications.
Sets protocols for opening and closing procedures for Tasting Room staff.
Attends and participates in monthly team meetings and wine education.
Models and encourages an outstanding customer experience through staff interaction, customer relationships, and interpersonal skills.
Maintains and updates POS inventory, provides necessary updates to Tasting Room staff on POS system. Independently problem solves issues.
Tracks merchandise inventory and Tasting Room supplies.
Provides backup and support for Tasting Room staff when situations require escalation to management.
Manages and executes special events.
Collects and updates Wine Club member information. Prepares Wine Club allotments, maintains RSVPs for Wine Club parties, tracks documentation of Wine Club benefits.
Submits TR Pour and promotional wine reports.
Maintains the Tasting Room calendar and reservations.
JOB INFORMATION
Location: 3600 Fredericksburg Rd., Kerrville, TX
Hours of Operation: Thursday - Monday
Job Type: Full-time
Hour Requirements: 40- 50 hours/ week
Donna Rene Johnston
3600 Fredericksburg Rd. Kerrville TX 78028
(830) 895-4233
Kerrville Hills Winery Tasting Room Associate
DESCRIPTION: Tasting Room Associates work in the winery front of house hosting guests by pouring wine tastings and glasses, discussing wine, and promoting winery events. Our goal at Kerrville Hills Winery is for guests to feel comfortable, as if they are in our home, and to spread knowledge of great Texas wine.
Kerrville Hills is a fast-growing small company with room for growth and advancement.
REQUIREMENTS:
Positive Attitude
Eager to learn about wine and the wine making process
Willingness to work with a team
No previous wine knowledge needed
RESPONSIBILITIES:
Pouring tastings and glasses of wine
Conversing with guests
Using a cashier system to complete guest orders
Transporting bottles and cases of wine from the back to front of house
Cleaning the tasting room, restrooms, glasses, and tidying up after guests
Assisting with Wine Club Parties and other events during the year
Attending once a month Staff Wine Education meetings
JOB INFORMATION
Location: 3600 Fredericksburg Rd., Kerrville, TX
Hours of Operation: Thursday - Saturday, 11am - 6pm, Sundays 12pm-5pm
Job Type: Part-time
Hour Requirements: 10-20 hours per week (must be able to work weekends)
Please submit your resume to [email protected]